Management Diary
The Ultimate Reference For Managers And Wannabe's
Your Organization Is Only as Good as Your People
Let's begin by singing the jingle from an old US Army commercial. Ready? Sing! "Be all that you can be, in the Aaaaarmy.
Creativity and Innovation Management ? Psychological Reward
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
Time-Wasting Problems - One Question to Move You Forward
In any organisation, progress is frequently impaired by the time taken up to resolve problems that occur again and again - usually with people's performance (or not!). At a macro level, there could just seem to be 'lots of problems', which is a symptom in itself.
The Power of the Contract in Performance Management
An essential step in managing the performance of salespeople is that of establishing a sound and agreed contract between manager and the salesperson. A contract in this context is simply an agreement between the manager and the salesperson as to how best they are going to work together.
Print Buying Consultant
Ten Money Saving Tips for Print Managers Despite their stated desire to realize savings from streamlining the various components associated with the print buying process, it's been my experience over the years, that many print managers neglect to do some of the easy things that can add up to significant cost savings annually. We all know these things, but we don't always do them.
Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback.
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.
Sarbanes-Oxley and Section 404: Old Dog, New Teeth
The failures we have seen in the quality and integrity of financial reporting in corporate America are clear evidence that something was awry. It is the responsibility of corporate boards, managements, public accounting firms and regulatory agencies to put confidence back into the financial statements issued by our society's most significant entities.
How to Set Up a Conference Call
The methods in which you set up a conference call vary between the different services you use, and what type of conference calling you are using. There are three main types of conference calls, all with different methods of set up.
Four Employee Behaviors That Can Kill Your Business
I found it important to clarify for employees what "deal-breaker" behavior was at my company. These are the things I insisted would not be tolerated and would lead to immediate or ultimate termination, depending on the nature of the infraction of these hard and fast rules.
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MORE RESOURCES:
Bush says backs strong dollar policy
(Reuters)
 Reuters - President George W. Bush said on
Sunday the American economy was not growing as quickly as he
would like and that his administration supported a strong
dollar policy.
Hyundai cuts, Kia lifts domestic sales target
(Reuters)
Reuters - Hyundai Motor Co (005480.KS), South
Korea's top auto maker, said on Sunday it had cut its local
sales target for this year by 6 percent as record-breaking oil
prices are hitting consumer sentiment in Asia's fourth-largest
economy.
G-8 meets as economy storm clouds thicken
(AP)
 AP - Between surging oil prices, food inflation and a credit crunch that's depressed global growth, leaders from the Group of Eight economic powers face the gravest combination of economic woes in at least a decade when they gather next week.
Kimmitt confident in economic fundamentals
(Reuters)
 Reuters - Deputy U.S. Treasury Secretary Robert
Kimmitt said on Friday he was confident about the United
States' economic fundamentals in the long term despite a
current rough patch and was quite optimistic about the future.
Gas prices hit another high for holiday weekend
(AP)
 AP - Fireworks aren't the only thing skyrocketing on this Fourth of July. The price of gas has hit another all-time high.
62,000 jobs lost, off nearly half-million for year
(AP)
 AP - The nation lost jobs for a sixth month in a row in June, a storm of pink slips drenching this year's July Fourth holiday for more than 60,000 Americans and leaving thousands more worried about the future.
G8 to tackle inflation, but concrete action elusive
(Reuters)
 Reuters - G8 leaders aim to present a united front
against global inflation, driven by soaring oil and food
prices, at a summit in Japan next week, but solving the problem
requires more than just a strong message from rich nations.
Inflation, not credit crunch, is top concern worldwide: Paulson
(AFP)
 AFP - Inflation, and not the credit crunch, is the biggest economic concern worldwide, especially in developing countries, US Treasury Secretary Henry Paulson said in an interview Thursday.
IBD's Top 10 - Thursday
(Investor's Business Daily)
Investor's Business Daily - 1 The 6th straight monthly payrolls drop was in line with forecasts, though April and May payrolls were revised lower. That bodes ill for the economy, but recessions typically have bigger job cuts. Unemployment stayed at 5.5%, defying forecasts for a dip after May's spike. Factories and home builders slashed staff. Rising jobless claims signal more job losses ahead.
Wall Street firms reduce, banks step up Fed loans
(AP)
 AP - Wall Street companies sharply scaled back their borrowing from the Federal Reserve's emergency lending program over the past week while commercial banks boosted it slightly.
Economy extends job loss streak
(Reuters)
 Reuters - U.S. employers cut workers for a
sixth straight month in June for the longest such streak since
2002 and the country's vast service sector unexpectedly
contracted, underscoring the economy's frailty.
Service sector contracts as orders fall
(AP)
AP - Higher oil prices caused service businesses to shrink in June, as falling new orders and rising costs hit the nation's coffee shops, paper mills and corner stores.
New York cabbies struggle as fuel costs hack pay
(Reuters)
 Reuters - Tired of pumping his cash right back
into his gas tank, New York City taxi driver Mohammed Kalair
says he is considering quitting his job and going back to his
native Pakistan.
Stocks end mixed following jobs, services data
(AP)
 AP - Wall Street capped a shortened trading week with a mixed finish Thursday after some uneven economic data: news of a contraction in the nation's services sector and a tame reading on employment. But stocks still had their third dismal week in a row, with the major indexes again posting losses as worries about rising oil prices and the fallout from the credit crisis dogged the market.
U.S. cuts jobs for 6th month
(Reuters)
 Reuters - U.S. employers cut workers from
their payrolls for the sixth straight month in June for the
country's longest losing streak since 2002, while the
unemployment rate held steady at 5.5 percent, government data
on Thursday showed.
Jobless lines growing longer
(AP)
AP - The number of newly laid off people signing up for unemployment insurance rose sharply last week.
Paulson says US economy set to strengthen
(AFP)
 AFP - US Treasury Secretary Henry Paulson said here on Thursday that the US economy would most likely be stronger at the end of 2008, even as oil prices surged to new records above 146 dollars.
Don't blame the buck for high oil price: Paulson
(Reuters)
 Reuters - A weaker dollar cannot be blamed for
soaring oil prices as policymakers around the world tussle with
the twin specters of rising inflation and slowing growth, U.S.
Treasury Secretary Henry Paulson said on Thursday.
Paulson: inflation becoming top global focus
(Reuters)
 Reuters - U.S. Treasury Secretary Henry Paulson
said on Thursday inflation was becoming the top economic focus
of many countries around the world as oil and food prices take
their toll.
Paulson says US economy enduring 'rough period'
(AFP)
 AFP - US Treasury Secretary Henry Paulson said Wednesday that the US economy was enduring "a rough period" and warned that home foreclosures would likely remain high in the near future.
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