Management Diary
The Ultimate Reference For Managers And Wannabe's
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble. He has started showing up late for work and has developed a bad attitude in general.
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s TV show, "The Prisoner". Patrick McGoohan used the phrase to describe his frustration at not being treated as an individual, and being kept in the dark about what his superiors were up to in a very confusing environment.
What is Six Sigma?
Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success.
The Top Three Problems IT Managers Face and How to Overcome Them
Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees.
Why Your Company Needs An E-Mail Policy
Everyone at the office thought that using the company e-mail system to share jokes and funny stories was great fun. That is, until one offended employee decided to sue his employer for having helped to create a hostile work environment.
Is Your Business Healthy?
Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general.
Making Change Work
Shaky Foundations Whilst over 60% of businesses will be looking to implement some form of business improvement initiative over the next 18 months, less than 1 in 4 of these change programmes will achieve any worthwhile results that are sustainable for a further 12 months post the introduction of change. This brings into focus two key problems: 1.
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability.
What Consultants Want You to Know (But You Never Ask)
I've been both a CEO and a consultant, so I've seen from both perspectives what goes right and what goes wrong when a consultant comes in to a company. Generally the CEO or the manager who hires the consultant tells the consultant what he or she wants.
Will a Workplace Bully Bankrupt Your Company?
Safeguard Your Company Against Harrassment Claims Twenty-five percent of employees suffer with peer to peer bullying and its on the rise, according to the National Institute of Safety and Health. Dina Beach Lynch, a 12 year workplace strategist and mediator, has the answer: Conflict Coaching.
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MORE RESOURCES:
Obama promises more stimulus as unemployment edges up
(AFP)
 AFP - President Barack Obama promised a fresh slew of measures to boost the ailing US economy Friday after fresh data showed unemployment was again on the rise.
Obama planning new package of economic aid
(AP)
 AP - Eager to jumpstart the economy ahead of crucial midterm elections, President Barack Obama said Friday he intends to unveil a new package of proposals, including tax cuts and targeted spending, to spark job growth.
Companies add 67K workers, but jobless rate rises
(AP)
 AP - Private employers hired more workers over the past three months than first thought, a glimmer of hope for the weak economy ahead of the Labor Day weekend. But the unemployment rate rose because not enough jobs were created to absorb the growing number of people looking for work.
Payrolls data offer ray of hope for recovery
(Reuters)
 Reuters - U.S. employment fell for a third straight month in August, but the drop was far less than expected and private hiring surprised on the upside, easing pressure on the Federal Reserve to prop up economic growth.
A look at economic developments around the globe
(AP)
AP - A look at economic developments and activity in major stock markets around the world Friday:
Obama says to address new economic ideas next week
(Reuters)
 Reuters - President Barack Obama will outline new measures next week to boost the U.S. economy after August data on Friday showed again that jobs -- the central issue in November elections -- were being created too slowly.
US services sector growth eases
(AFP)
 AFP - Growth of the key US services sector fell to its lowest level in eight months in August amid a weakening economic recovery, a survey report said Friday.
Summary Box: Service sector growth slows in August
(AP)
AP - GROWTH SLOWING: The Institute for Supply Management said its service-sector index fell to 51.5 last month from 54.3 in July. The number indicates growth for the eighth consecutive month but it was the weakest pace since January.
Service sector grows at slower pace in August
(AP)
 AP - The U.S. service sector, the nation's predominant job generator, expanded for the eighth straight month in August although the pace of growth slowed, according to a trade group survey.
Broke youth anti-crime groups want federal cash
(AP)
 AP - A $1.6 billion congressional bailout of sorts could help financially flailing groups that fight to keep young people out of trouble, yet lawmakers are reluctant to take up the expensive proposal amid a sour economy and other, more pressing issues.
Obama: jobs data 'positive' but not enough
(AFP)
 AFP - US President Barack Obama said better-than-expected jobs data released Friday was positive, but said it was not good enough as the economy struggles out of the deepest slump in decades.
Top Obama critic blasts 'job-killing' policies
(AFP)
 AFP - President Barack Obama should fire his top economic advisers and quit his "job-killing" policies, the top House Republican said after US unemployment jumped to 9.6 percent in August.
Campbell Soup profit beats Street but sales light
(Reuters)
 Reuters - Campbell Soup Co posted lower-than-expected quarterly sales and forecast sales growth for the new fiscal year below its long-term target as the world's largest soup company grapples with a weak economy.
(AP)
AP - Obama calls anew for Congress to pass legislation providing tax relief for small businesses.
White House: August jobs report reassuring
(Reuters)
Reuters - The White House on Friday greeted a better than expected August employment report as reassuring news after a recent spate of "unsettling" economic data, and reiterated it was working with Congress to take additional steps to boost U.S. growth and hiring.
Non-manufacturing sector slows in August: ISM
(Reuters)
Reuters - The U.S. non-manufacturing sector grew in August for an eighth straight month but at a slower pace than July and at a rate that was below expectations, according to an industry report released on Friday.
Oil prices stage gentle rebound after US payrolls
(AFP)
 AFP - Oil prices firmed on Friday as traders examined a better-than-expected payrolls report in the United States, the world's leading energy consumer.
Instant View: Payrolls fall by 54K, less than expected
(Reuters)
Reuters - U.S. employment fell for a third straight month in August, but the decline was far less than expected and private payrolls growth surprised on the upside, easing pressure on the Federal Reserve to prop up growth.
Service sector spotlight shines on Germany, China
(Reuters)
Reuters - Global service sector surveys highlighted a growing divergence in economic recovery on Friday with a pick up in growth in China and Germany but slowdowns in Britain and Spain and an expected deceleration in the United States.
Obama to comment Friday on jobless report
(AP)
AP - President Barack Obama will speak to reporters Friday after the Labor Department releases its monthly jobless report.
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