

	The Quintessential Survival Guide in the Corporate Quagmire!

Management Diary

The Ultimate Reference For Managers And Wannabe's

Tales from the Corporate Frontlines: The Responsibility for Job Security

This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. This competency evaluates how your employees view their job security within your organization.

How to Create an Operations Manual

An operations manual can act as a tool for training employees and empowers them to your business running smoothly when you are out of the office. Though it may seem like a lot of work, the effort put into your operations manual can save you money that could otherwise be wasted on mishandled procedures and employee training time.

Its All About The Customers, Baby

If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place. Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you? That second reason should take precedence over the first.

Executive ESP: A Pathway to Success!

We all have psychic abilities that we use daily, although most of us don't even realize that. The full study of this issue would take many books, and years of experience to grasp all the factors.

Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace

I personally struggle with the term 'managing people' - because I firmly believe that people cannot be managed - only processes and systems can. How many times have you heard it said - "Why won't my employees just do as they are asked?" Despite all our best efforts at 'managing', we have very little control over other people's actions, including the people that work with or for us.

Selecting A Collection Agency

If you run a business, you are sure to have some customers who require a lot of follow-up before they pay you. Often you spend too much time and energy to collect money that is rightfully due to you.

Delegate Tasks to the Right Person

SELECTING THE RIGHT PERSON: To whom should tasks be delegated? Selecting the right subordinate to do the work is an evaluative process, and managers must be able to identify individuals both capable and willing to handle responsibility. DETERMINING EMPLOYEE RESPONSIBILITY: A careful review should be made of past assumptions about personnel.

The Survey Feedback Process for Organizational Development and Change

THE PURPOSE OF SURVEY FEEDBACK: In globally competitive environments, organizations are seeking information about obstacles to productivity and satisfaction in the workplace. Survey feedback is a tool that can provide this type of honest feedback to help leaders guide and direct their teams.

Keeping Meetings On Track

We all have been in meetings with certain people who get our blood pressure to rise or just make us feel what a waste of time. Here are some of those people and hints on how you can maintain keep the meeting on track without coming across as a dictator or inept leader.

Keeping and Motivating the Best Employees

Keeping and Motivating the Best Employees. In 'You Win With People' we talked about the need to hire the very best people to build your team. Now that you've done that the question becomes, how do you keep them, and how do you keep them motivated.

Management Diary Articles - See index below:
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MORE RESOURCES:

German industrial orders buoyed by global demand (AP)
AP - The German government says strong demand from outside the eurozone helped the country's industrial orders rise a stronger-than-expected 1.7 percent in December.
China growth could halve if Europe crisis worsens: IMF (Reuters)
Reuters - China's annual economic growth could be cut nearly in half this year if Europe's debt crisis tips the world economy into a recession, putting pressure on Beijing to unveil "significant" fiscal stimulus, the International Monetary Fund said.
Europe's debt rose to 82 percent of output at end-Q3 (Reuters)
Reuters - The European Union's total government debt rose slightly to 82.2 percent of economic output in the third quarter of 2011, the EU's statistics agency said on Monday, lower than the United States but still a burden that could take decades to pay down.
Analysis: Iran economy could limp along under sanctions (Reuters)
Reuters - Tightening international sanctions against Iran look set to shrink its economy, push up inflation and further erode its currency, but they may fail to deliver a knock-out blow that forces Tehran to compromise on its nuclear ambitions.
Analysis: Euro zone strugglers lack innovative knack (Reuters)
Reuters - To get an idea of the economic mountain euro zone strugglers Greece and Portugal have to climb, consider this: per million inhabitants, they each filed fewer than eight applications with the European Patent Office in 2010.
IMF warns Europe downturn could cut China growth (AP)
AP - A sharp downturn in Europe could cut China's economic growth rate nearly in half, the International Monetary Fund said Monday, adding to warnings about a possible severe global slowdown this year.
Oil below $97 as traders eye Greek debt talks (AP)

AP - Oil prices fell below $97 a barrel Monday on worries that talks on a Greek debt deal needed to avoid a disastrous default are proving difficult to conclude.

France, German leaders meet amid euro, Syria crises (Reuters)
Reuters - The French and German leaders meet on Monday in Paris for annual talks in which they will seek further economic coordination in the crisis-hit European Union and discuss the escalating violence in Syria.
Police clear DC Occupy site, protesters look to a new day (Reuters)
Reuters - U.S. police officers cleared tents from an "Occupy" protest site in downtown Washington on Sunday, but demonstrators said even without the camp they would continue to fight for economic equality and other issues.
Obama says he deserves re-election, job's not done (AP)

AP - President Barack Obama says he deserves re-election, despite the nation's economic troubles.

Europe's shadow darkens outlook (Reuters)
Reuters - A renewed focus on Europe's banking and debt crisis may quickly sap the nascent optimism about global economic prospects that followed a remarkably solid U.S. January employment report.
With sparse data, focus returns to Europe (Reuters)
Reuters - Europe will again be at the center of investors' focus this week as the U.S. earnings season passes the halfway mark and there is little on the economic calendar to give the market direction.
France says Greek PSI talks going "relatively well" (Reuters)
Reuters - France's finance minister said on Sunday talks were moving "relatively well" on the private sector portion of a Greek bailout, but discussions designed to bring its debt down to 120 pct of GDP level by 2020 were difficult.
Obama presses Congress to pass aid to homeowners (Reuters)
Reuters - President Barack Obama on Saturday pressed lawmakers to pass his proposal to provide up to $10 billion in aid to struggling homeowners, saying a failure to address the housing crisis would put the rest of the economy at risk.
Dealer group sees higher US auto sales and prices (AP)
AP - Car buyers will likely pay more for new and used cars this year as the economy improves.
Hiring surges in January; jobless rate at 8.3 pct. (AP)

AP - In a long-awaited surge of hiring, companies added 243,000 jobs in January — across the economy, up and down the pay scale and far more than just about anyone expected. Unemployment fell to 8.3 percent, the lowest in three years.

Obama pushes for veterans jobs programs (AP)
AP - In an effort to cut the unemployment rate among veterans, President Barack Obama is calling for a new conservation program that would put veterans to work rebuilding trails, roads and levees on public lands.
Unemployment falls sharply in US, rises in Europe (AP)
AP - Unemployment falls sharply in US, rises in Europe
Jobless rate at 3-year low as payrolls surge (Reuters)
Reuters - The United States created jobs at the fastest pace in nine months in January and the unemployment rate unexpectedly dropped to a near three-year low, giving a boost to President Barack Obama.
California to borrow internally to raise cash (Reuters)
Reuters - California Governor Jerry Brown signed a bill on Friday allowing the state government to borrow from internal funds to build up its cash, which the controller earlier this week said was quickly dwindling.

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