Management Diary
The Ultimate Reference For Managers And Wannabe's
Tales from the Corporate Frontlines: The Responsibility for Job Security
This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. This competency evaluates how your employees view their job security within your organization.
How to Create an Operations Manual
An operations manual can act as a tool for training employees and empowers them to your business running smoothly when you are out of the office. Though it may seem like a lot of work, the effort put into your operations manual can save you money that could otherwise be wasted on mishandled procedures and employee training time.
Its All About The Customers, Baby
If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place. Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you? That second reason should take precedence over the first.
Executive ESP: A Pathway to Success!
We all have psychic abilities that we use daily, although most of us don't even realize that. The full study of this issue would take many books, and years of experience to grasp all the factors.
Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace
I personally struggle with the term 'managing people' - because I firmly believe that people cannot be managed - only processes and systems can. How many times have you heard it said - "Why won't my employees just do as they are asked?" Despite all our best efforts at 'managing', we have very little control over other people's actions, including the people that work with or for us.
Selecting A Collection Agency
If you run a business, you are sure to have some customers who require a lot of follow-up before they pay you. Often you spend too much time and energy to collect money that is rightfully due to you.
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated? Selecting the right subordinate to do the work is an evaluative process, and managers must be able to identify individuals both capable and willing to handle responsibility. DETERMINING EMPLOYEE RESPONSIBILITY: A careful review should be made of past assumptions about personnel.
The Survey Feedback Process for Organizational Development and Change
THE PURPOSE OF SURVEY FEEDBACK: In globally competitive environments, organizations are seeking information about obstacles to productivity and satisfaction in the workplace. Survey feedback is a tool that can provide this type of honest feedback to help leaders guide and direct their teams.
Keeping Meetings On Track
We all have been in meetings with certain people who get our blood pressure to rise or just make us feel what a waste of time. Here are some of those people and hints on how you can maintain keep the meeting on track without coming across as a dictator or inept leader.
Keeping and Motivating the Best Employees
Keeping and Motivating the Best Employees. In 'You Win With People' we talked about the need to hire the very best people to build your team. Now that you've done that the question becomes, how do you keep them, and how do you keep them motivated.
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MORE RESOURCES:
US retail sales rise unexpectedly despite blizzards
(AFP)
 AFP - The storied American consumer braved blizzards and economic headwinds to shop in February, unexpectedly pushing up retail sales for the second straight month, official data showed Friday.
Feb. retail-sales report offers positive surprise
(AP)
 AP - Retail sales posted a surprising increase in February as consumers did not let major snowstorms stop them from racking up purchases. The advance, the biggest since November, provided hope that the recovery from the Great Recession is gaining momentum.
Cheap cigars, politics and the Volcker Rule
(Reuters)
Reuters - In mid-January, a who's who of Wall Street gathered to hear Paul Volcker, the former Federal Reserve chairman whose role in the White House seemed at best unclear.
Consumer sentiment dipped in early March
(Reuters)
 Reuters - U.S. consumer sentiment declined slightly in early March, with Americans less positive about the job outlook, a survey released on Friday showed.
Obama eyes dovish policymaker as Fed number two: reports
(AFP)
 AFP - US President Barack Obama plans to nominate San Francisco regional central bank chief Janet Yellen, a policy dove, as Federal Reserve Board number two, news reports said Friday.
Unemployment higher among young war veterans
(AP)
AP - The Labor Department says the unemployment rate for young Iraq and Afghanistan veterans was 21.1 percent last year.
Retail sales rise as shoppers fight winter blues
(Reuters)
 Reuters - U.S. retail sales rose unexpectedly last month despite heavy snow storms and a drop in vehicle purchases by consumers spooked by Toyota recalls, bolstering hopes of a sustainable economic recovery.
Obama to tap Yellen for Fed vice chair: source
(Reuters)
 Reuters - President Barack Obama plans to nominate San Francisco Federal Reserve Bank President Janet Yellen, a respected policy dove, to be vice chairman of the central bank, a source familiar with the process said on Thursday.
New slide in US videogame sales
(AFP)
 AFP - NPD Group on Thursday said US videogame sales slid 15 percent in February to 1.26 billion dollars, defying optimism that the industry would rebound on a reviving economy.
Business inventories flat in January
(AP)
AP - Business inventories were basically flat in January even though sales rose for an eighth consecutive month.
UBS urges parliament to back U.S. tax deal: report
(Reuters)
Reuters - Switzerland's UBS has warned parliamentarians failure to back a deal to end its bitter U.S. tax row with the bank could result in a damaging backlash for Swiss banks as well as the Alpine nation's economy.
Canada's unemployment rate drops
(AP)
AP - Canada's unemployment rate has slipped to 8.2 percent as the economy gained 21,000 jobs.
(AP)
AP - Business inventories unchanged in January as total sales increase for eighth conscutive month.
AP Source: Obama wants Yellen as Fed vice chair
(AP)
 AP - President Barack Obama intends to nominate Janet Yellen, the president of the Federal Reserve Bank of San Francisco, to take over as vice chairman of the Federal Reserve, a person familiar with the selection said Friday.
Dollar mixed before US data
(AFP)
 AFP - The dollar traded mixed on Friday before the publication of official US economic data, while the yen was also in focus after Japan's leader called for "firm steps" against the currency's recent rise.
European stock markets gain ground
(AFP)
 AFP - Europe's main stock markets rose Friday as investors awaited crucial economic data and tracked US attempts to rein in the banking sector, dealers said.
Eurozone industrial productions soars in January
(AP)
AP - Industrial production in the 16 countries that use the euro spiked by an impressive 1.7 percent in January from the month before, official figures showed Friday, raising hopes that the recovery from recession may be more buoyant than expected.
Greek jobless rate eases but recession entrenched
(Reuters)
 Reuters - Greece's gross domestic product shrank slightly less than feared at the end of 2009 and unemployment eased, but the economy looked set to deteriorate as the government imposes major cutbacks.
U.S. "very close" to job growth: Summers
(Reuters)
Reuters - White House economic adviser Larry Summers said on Thursday that the United States is "very close" to the point where job growth can begin. (Reporting by Chris Baltimore; editing by Carol Bishopric)
Regulators shut LibertyPointe Bank in NYC
(AP)
AP - Regulators on Thursday shut down LibertyPointe Bank in New York City, boosting to 27 the number of bank failures in the U.S. so far this year following the 140 brought down in 2009 by mounting loan defaults and the recession.
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