

	The Quintessential Survival Guide in the Corporate Quagmire!

Management Diary

The Ultimate Reference For Managers And Wannabe's

What are Your Best Practices?

Best Practices Studies These studies can be defined as inquiries into the skills and methods of your high performers to recognize their achievements, document their methods and skills and then share this information with team members to improve overall performance. The responses generated from your study may hold the solutions to a variety of team challenges in the Call Center.

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions. Let's look at a familiar scene in classical American - if I may use the word - mythology.

Across The Interview Table!

Job interviews are easier for the interviewer or the interviewee if you plan and prepare and use proper interviewing techniques. On this page are job interview questions and purpose of each interview question, because there is a purpose behind each and everything that we do and similarly there should be a purpose behind each and every question that we ask in interview.

Finding Common Ground Through Consensus Decision-Making

It's clear to me that a workplace is a better place when employees truly work in teams, but the most familiar team models we have are those that are created to win wars and games. We have a commander or a coach who gives orders, and the soldiers or the players use those instructions to defeat the opponent.

Organizing The Information

Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to use and your papers easier to find.

What to Ask When You?re Invited to a Meeting

1) Where is the agenda? A meeting without an agenda is like a journey without a map; it will always waste your time. Once you have the agenda, make sure that it consists of more than a list of words because this is almost useless.

5 Creative Evolutionary Leadership Niche Strategies!

I have a short story to share with you about an important skill many leaders need to develop, use and perfect. Life is a journey.

Employee Orientation: The 90 Day Difference

Why do some new managers succeed while others fail? It all depends on the first three months - the critical time when the new hire is learning the ropes. The new manager's boss plays a vital role in the orientation process.

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness

In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip #17 states: "Managers and professionals in positions of responsibility got there by finding solutions to problems. They didn't rely on someone else to come up with the remedy.

Improving Patient Sensitivity in Doctors and Hospital Staff

COMPANY/ORGANIZATION A South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid being acquired.

Management Diary Articles - See index below:
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MORE RESOURCES:

German industrial orders buoyed by global demand (AP)
AP - The German government says strong demand from outside the eurozone helped the country's industrial orders rise a stronger-than-expected 1.7 percent in December.
China growth could halve if Europe crisis worsens: IMF (Reuters)
Reuters - China's annual economic growth could be cut nearly in half this year if Europe's debt crisis tips the world economy into a recession, putting pressure on Beijing to unveil "significant" fiscal stimulus, the International Monetary Fund said.
Europe's debt rose to 82 percent of output at end-Q3 (Reuters)
Reuters - The European Union's total government debt rose slightly to 82.2 percent of economic output in the third quarter of 2011, the EU's statistics agency said on Monday, lower than the United States but still a burden that could take decades to pay down.
Analysis: Iran economy could limp along under sanctions (Reuters)
Reuters - Tightening international sanctions against Iran look set to shrink its economy, push up inflation and further erode its currency, but they may fail to deliver a knock-out blow that forces Tehran to compromise on its nuclear ambitions.
Analysis: Euro zone strugglers lack innovative knack (Reuters)
Reuters - To get an idea of the economic mountain euro zone strugglers Greece and Portugal have to climb, consider this: per million inhabitants, they each filed fewer than eight applications with the European Patent Office in 2010.
IMF warns Europe downturn could cut China growth (AP)
AP - A sharp downturn in Europe could cut China's economic growth rate nearly in half, the International Monetary Fund said Monday, adding to warnings about a possible severe global slowdown this year.
Oil below $97 as traders eye Greek debt talks (AP)

AP - Oil prices fell below $97 a barrel Monday on worries that talks on a Greek debt deal needed to avoid a disastrous default are proving difficult to conclude.

France, German leaders meet amid euro, Syria crises (Reuters)
Reuters - The French and German leaders meet on Monday in Paris for annual talks in which they will seek further economic coordination in the crisis-hit European Union and discuss the escalating violence in Syria.
Police clear DC Occupy site, protesters look to a new day (Reuters)
Reuters - U.S. police officers cleared tents from an "Occupy" protest site in downtown Washington on Sunday, but demonstrators said even without the camp they would continue to fight for economic equality and other issues.
Obama says he deserves re-election, job's not done (AP)

AP - President Barack Obama says he deserves re-election, despite the nation's economic troubles.

Europe's shadow darkens outlook (Reuters)
Reuters - A renewed focus on Europe's banking and debt crisis may quickly sap the nascent optimism about global economic prospects that followed a remarkably solid U.S. January employment report.
With sparse data, focus returns to Europe (Reuters)
Reuters - Europe will again be at the center of investors' focus this week as the U.S. earnings season passes the halfway mark and there is little on the economic calendar to give the market direction.
France says Greek PSI talks going "relatively well" (Reuters)
Reuters - France's finance minister said on Sunday talks were moving "relatively well" on the private sector portion of a Greek bailout, but discussions designed to bring its debt down to 120 pct of GDP level by 2020 were difficult.
Obama presses Congress to pass aid to homeowners (Reuters)
Reuters - President Barack Obama on Saturday pressed lawmakers to pass his proposal to provide up to $10 billion in aid to struggling homeowners, saying a failure to address the housing crisis would put the rest of the economy at risk.
Dealer group sees higher US auto sales and prices (AP)
AP - Car buyers will likely pay more for new and used cars this year as the economy improves.
Hiring surges in January; jobless rate at 8.3 pct. (AP)

AP - In a long-awaited surge of hiring, companies added 243,000 jobs in January — across the economy, up and down the pay scale and far more than just about anyone expected. Unemployment fell to 8.3 percent, the lowest in three years.

Obama pushes for veterans jobs programs (AP)
AP - In an effort to cut the unemployment rate among veterans, President Barack Obama is calling for a new conservation program that would put veterans to work rebuilding trails, roads and levees on public lands.
Unemployment falls sharply in US, rises in Europe (AP)
AP - Unemployment falls sharply in US, rises in Europe
Jobless rate at 3-year low as payrolls surge (Reuters)
Reuters - The United States created jobs at the fastest pace in nine months in January and the unemployment rate unexpectedly dropped to a near three-year low, giving a boost to President Barack Obama.
California to borrow internally to raise cash (Reuters)
Reuters - California Governor Jerry Brown signed a bill on Friday allowing the state government to borrow from internal funds to build up its cash, which the controller earlier this week said was quickly dwindling.

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