- Smile!
- Remember - you represent your Company
- Delight your customers.
Quick Tip - Effective Meetings Earn a Profit
Most people treat meetings as a free resource that can be used to deal with any issue. As a result, huge amounts of time and money are wasted on trivia.
Getting to Consensus
The need to get people in an organization to pull together comes out often in discussions about communication. Let's think of it as getting to consensus, to roll a bunch of similar issues into one ball.
Five Defining Characteristics of Great CEOs
1. Personal insight.
Show Me the Money!
Are you ready to raise money for your startup? Leslie Mitts, Managing Practice Leader at the Wharton SBDC and Lead Advisor for the Wharton Venture Initiation Program, tells us that most entrepreneurs coming through her programs are focused on raising capital, even though there are higher priorities in many of their businesses. Since fresh dollars help drive the business engine, this is a natural entrepreneurial concern.
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages out to others. But finding ways to hear what's going on around us can be just as important.
Help Your Employees Prepare for a Performance Appraisal
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to give some thought to the purpose of performance appraisal: it is a means to learn from the past, plan for the future, and improve effectiveness and work satisfaction. The performance appraisal discussion is an opportunity to motivate, recognize, and reward your employee.
Internal Prisons: The Thief of Productivity and Quality in our Workforce
As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent college graduate who earned both of his degrees with a 4.
Narcissism in the Boardroom
The perpetrators of the recent spate of financial frauds in the USA acted with callous disregard for both their employees and shareholders - not to mention other stakeholders. Psychologists have often remote-diagnosed them as 'malignant, pathological narcissists'.
Using Employee Opinions Effectively When Designing HR Programs
Using Employee Opinions Effectively When Designing HR Programs Employee opinion is one of the most powerful resources available to human resource professionals. But what are the best methods for harnessing those opinions? Conversation - Welcoming feedback via informal conversation is the first step towards utilizing the viewpoints of employees.
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MORE RESOURCES:
Report: Obama to tap Yellen to be Fed vice chair
(AP)
AP - President Barack Obama is planning to nominate Janet Yellen, president of the Federal Reserve Bank of San Francisco, to take over as vice chairman of central bank in Washington, The Wall Street Journal reported.
Obama to tap Yellen for Fed vice chair: source
(Reuters)
Reuters - U.S. President Barack Obama plans to nominate San Francisco Federal Reserve Bank President Janet Yellen, a respected policy dove, to be vice chairman of the central bank, a source familiar with the process said on Thursday.
U.S. "very close" to job growth: Summers
(Reuters)
Reuters - White House economic adviser Larry Summers said on Thursday that the United States is "very close" to the point where job growth can begin. (Reporting by Chris Baltimore; editing by Carol Bishopric)
Regulators shut LibertyPointe Bank in NYC
(AP)
AP - Regulators on Thursday shut down LibertyPointe Bank in New York City, boosting to 27 the number of bank failures in the U.S. so far this year following the 140 brought down in 2009 by mounting loan defaults and the recession.
US criticizes China's domestic, economic policies
(AP)
AP - The Obama administration accused China on Thursday of abusing its citizens' rights and maintaining currency policies that cost millions of U.S. jobs, a double-barrel attack that comes amid a growing willingness to confront and even antagonize the Asian power.
Slowly, Americans are regaining their lost wealth
(AP)
AP - Americans are recovering their shrunken wealth — gradually. Household net worth rose last quarter, mainly because the healing economy boosted stock portfolios. But the gain was slight. And it was less than in the previous two quarters.
Export growth likely to remain bright spot for US
(AP)
AP - U.S. exports dipped in January, the government said Thursday, but economists weren't fazed. They predict export growth will be a bright spot for American manufacturers through the rest of 2010.
Obama lobbied on black unemployment, immigration
(Reuters)
Reuters - President Barack Obama on Thursday faced pressure to help create jobs in African-American communities and deliver an immigration overhaul even as he tried to push healthcare reform across the finish line.
US household wealth jumps for first time since recession
(AFP)
AFP - American household wealth jumped in 2009 for the first time since a brutal recession struck the country, underscoring the impact of an economic recovery, data from the central bank showed Thursday.
States tap stimulus as more U.S. families seek aid
(Reuters)
Reuters - Many states have used funds from the $863 billion U.S. economic stimulus plan to help give a rising number of poor families emergency cash assistance, the Government Accountability Office said on Thursday.
A look at global economic developments
(AP)
AP - A look at economic developments and activity in major stock markets around the world Thursday:
Fed emergency loans decline in past week
(AP)
AP - Banks borrowed less from the Federal Reserve's emergency lending program over the past week, providing further evidence that the strains caused by the financial crisis are easing.
AT&T CEO accepts bonus; pay rises to $20.2M
(AP)
AP - The frugality of the recession eased in the 2009 pay package for AT&T Inc. CEO Randall Stephenson, who resumed taking a bonus and saw his compensation rise by one-third to $20.2 million, according to Associated Press calculations on a regulatory filing Thursday.
Citigroup sees return to sustained profitability
(Reuters)
Reuters - Citigroup Inc Chief Executive Vikram Pandit told investors on Thursday the bank is on track to return to sustained profitability and losses from some of its worst assets should be manageable if the economy does not deteriorate.
Coca-Cola FEMSA bottler to change bylaws
(AP)
AP - Drinks company Fomento Economico Mexicano SAB said Wednesday its bottler, Coca-Cola FEMSA, plans to change its bylaws so a simple majority of its board can appoint and set compensation of the CEO and people who report directly to him or her.
Obama launches export-doubling strategy
(AFP)
AFP - President Barack Obama put into action Thursday an ambitious strategy to double US exports by prising open lucrative emerging markets in a bid to ease unemployment amid fragile economic recovery.
Summary Box: Trade deficit unexpectedly narrows
(AP)
AP - TRADE GAP: The U.S. trade deficit narrowed to $37.3 billion in January, a decline of 6.6 percent from December, reflecting a big drop in imports as shipments of foreign oil and autos both declined.
Obama outlines strategy to boost exports
(Reuters)
Reuters - President Barack Obama, anxious to spur growth and cut high unemployment, laid out a plan on Thursday to double U.S. exports through tougher enforcement of trade laws, increased government advocacy and more credit assistance for small and medium-sized companies.
Fed seen keeping "extended period" low rate vow
(Reuters)
Reuters - Lingering U.S. labor market weakness and nagging doubts about the solidity of the economic recovery are expected to keep the Federal Reserve committed to holding borrowing costs very low for a long time at a monetary policy meeting next week.
Appetite for reform fading: NYSE Euronext CEO
(Reuters)
Reuters - The appetite and sense of urgency for world financial reform have waned as markets have rebounded and the world economy has shown signs of recovering, the head of exchange operator NYSE Euronext said on Thursday.
